Privacy & Security Statement

This statement details how OtoSense website (“OtoSense”) the property of Analog Devices, Inc., One Analog Way, Wilmington, Massachusetts, USA 01887 (“ADI”), handles any personal information visitors may disclose through their use of the OtoSense Web site (“Site”).

Table of Contents

Collection of Personal Information

Visitors to the Site may use many of the Site’s features without revealing any information that OtoSense can use to identify visitors personally, such as name, address, phone number or email address (“personal information”). However, in some instances, OtoSense requests that users provide certain personal information in order to facilitate future communications, make a purchase of OtoSense products, or receive software, tools, information or other materials from OtoSense. This policy sets forth the practices that OtoSense intends to follow with respect to such personal information, as well as other information that can be used to identify a visitor’s computer or device. The OtoSense policy governing the personal information of employees, independent contractors, consultants and job applicants can be found here.

Your Provision of Personal Data to Us

Your use of the website and your provision of customer data to us in the process is voluntary on your part. Subject to your sole discretion, you can stop using the website or opt out of certain data processing operations. An exception applies if you want to enter into or perform a contract with us on or through the website. In this event, providing us with your related personal information is necessary for us to be able to enter into the contract with or provide any contractual services to you.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Declining the Collection of Personal Information

To the extent that OtoSense seeks personal information from you, you will be prompted to provide that information. However, you will always have the choice to decline to provide the information and not receive the services or materials from OtoSense.

How OtoSense Uses and Shares your Personal Information

OtoSense will use the personal information you provide only for legitimate business purposes, such as to facilitate future communications with you, assist you in making a purchase of OtoSense products, respond to your request for OtoSense information and materials, or inform you about products or services that might interest you. OtoSense will share your personal information with authorized third parties in connection with fulfillment of legitimate business uses that are intended to serve you, such as shipping products or materials requested by you. In addition, where Personal Information is sent to a third party for processing, we take reasonable steps, through our contracts with them, that all Personal Information is kept secure. OtoSense also may share your information with our distribution partners and others in order for them to provide you with information about OtoSense and other products and services that we believe may be of interest to you. In addition, OtoSense reserves the right to collect and share personal information as part of (i) an investigation or response to a violation of OtoSense terms and conditions of use, fraud, illegal activities or other actions or threats that may damage OtoSense, the Site, or other property, or injure or threaten OtoSense’s customers or other persons, (ii) compliance with a court order, subpoena, government investigation or other legal process, or (iii) transfer or sale of a business unit. Finally, OtoSense uses third-party platforms to store, analyze, and manage certain personal and other information, which helps OtoSense improve its operations, marketing and customer service and more effectively tailor our communications with you.

Removal and Updating of your Personal Information

If at any time you wish to have OtoSense remove your personal information from its database, or to make other changes, please notify OtoSense at external.webmaster@analog.com. Similarly, if you need to update or expand upon any other information you have provided to OtoSense, you can re-enter that information at the relevant prompt, or notify OtoSense by e-mail of this additional information at external.webmaster@analog.com. If you wish to unsubscribe from OtoSense eNewsletters, please go here. If you prefer not to receive emails from OtoSense, please notify us at external.webmaster@analog.com.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Third Party Links

Links on the Site to third party websites are provided solely as a convenience to you. If you use these links, you will leave the Site. OtoSense has not reviewed such third party sites and does not control and is not responsible for their content or their privacy and security policies. Accordingly, OtoSense does not endorse or make any representations about these third party sites, or about any information, software or other products or materials found there, or about any results that may be obtained from using them. If you decide to access any of these third party sites, you do so at your own risk.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

User Forums

If you use a user forum on the Site, you should be aware that any personally identifiable information you submit there can be read, collected or used by other users of these forums and could be used to send you unsolicited messages. OtoSense is not responsible for the information you choose to submit in these forums.

Visitor comments may be checked through an automated spam detection service.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Security Statement:

How OtoSense Protects Your Personal Information

OtoSense has implemented reasonable information security practices designed to help safeguard your personal information. We do not authorize OtoSense employees or our service providers to access or use this information unless they have a need to know it in connection with performing their employment duties or providing services to OtoSense. OtoSense does not use credit card information for any purpose other than to process payment for sales, and does not provide your credit card information to anyone other than the financial services institutions and contractors responsible for the confidential processing of your payment.

While OtoSense will continue to exercise diligence and use reasonable measures to protect the security of this Site, OtoSense cannot warrant that all internet communications will be absolutely secure. If you have any questions about this Security Statement, please contact external.webmaster@analog.com.

OtoSense is committed to the responsible use of the Internet. OtoSense reserves the right to change or amend its privacy and security statement from time to time, but will post any such changes on this Site.

Marketing Communications to You

You can register to receive newsletters or similar information on our products and services by registering for a myAnalog account. As part of the registration process, we ask you to provide us with certain required personal data such as first name, last name, email address, etc.

When providing personal data to receive gated content, software, or other information/services, you are asked to provide consent for our processing of your personal data. You are under no obligation to provide such consent. You may choose to withdraw your consent at any time by:

  • Clicking the unsubscribe link contained in all emails sent by OtoSense
  • Updating privacy settings here
  • Sending us an email at webmaster@analog.com

Recipients of Your Personal Data

Visitor comments may be checked through an automated spam detection service.

OtoSense will share your personal information with authorized third parties in connection with fulfillment of legitimate business uses that are intended to serve you, such as shipping products or materials requested by you. OtoSense also may share your information with our distribution partners and others in order for them to provide you with information about OtoSense and other products and services that we believe may be of interest to you.

OtoSense uses third-party platforms to store, analyze, and manage certain personal and other information, which helps OtoSense improve its operations, marketing and customer service and more effectively tailor our communications with you.

How Long We Keep Your Personal Data

We have implemented appropriate retention periods for your personal data collected or otherwise processed on or through the website. Personal data processed in the context of a contract with you will be retained by us for the term of the contract and for a reasonable time afterwards as might be required to determine and settle any related claims. Where our processing of your personal data is based on legitimate interests or the compliance with legal obligations, it will be deleted as soon as the underlying purpose has expired. Personal data processed based on your consent will be deleted if and when you withdraw such consent.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Additional Privacy Policy for European Union (EU), European Economic Area (EEA), and United Kingdom (UK) Residents


Scope

The statements below describe how OtoSense protects and uses data provided by web site visitors and OtoSense contacts from the European Union (EU), European Economic Area (EEA), and United Kingdom (UK). Unless outlined specifically below, terms specified in above Privacy & Security Statement will remain valid.

Controller and EU Representative

Analog Devices, Inc.
One Technology Way
PO Box 9106
Norwood, MA 02062 USA

Our EU Representative is
Analog Devices International U.C.
Bay F-1
Raheen Industrial Estate
Limerick, Ireland

If you have any questions about this Privacy Statement, please contact us at external.webmaster@analog.com.


Data We Use and Legal Bases for Processing Data for the EU/EEA/UK

We process your personal data (first name, last name, phone number, job title, IP address, unique cookie identifiers) on several different legal bases, as follows:

  1. Based on necessity to enter into or perform a contract with you
    • to enter into an agreement with you or a legal entity you represent
    • to perform contractual obligations
    • to respond to related questions and requests from you
    • to provide support
  1. Based on legitimate interests
    • for the security and safety of our website, our IT connected to the website and the users of the website
    • to detect and prevent fraud
    • to understand website usage and present you with content and advertising based on your browsing activities and interests, provided you have not opted out of such data processing. Detailed information about the web analytics and advertising solutions used by analog.com are outlined below.
  2. Based on your prior consent
    • for placing cookies on your device (subject to certain exceptions)
    • for sending marketing communications from OtoSense and our authorized distribution partners to you. Detailed information on our use of cookies and our marketing communications to you are outlined below.
  3. Based on legal obligations
    • to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders and legal processes


Data Transfers to Recipients Outside of the EU/EEA/UK

We and many of our affiliated companies and third-party service providers are located outside of the EU/EEA/UK.

To ensure an adequate level of protection of your personal data, we enter into data processing and data transfer agreements with our affiliated companies and third-party service providers outside of the EU/EEA/UK that incorporate the provisions of the Standard Contractual Clauses approved by the EU Commission or implement other appropriate safeguards with them. You can ask for a copy of these safeguards by contacting external.webmaster@analog.com.


Your Rights Regarding the Processing of Your Personal Data

In the EU/EEA/UK, you have the rights to:

  • Inquire whether and what kind of personal data we hold about you and how it is processed, and to access or request copies of such personal data
  • Request the correction or supplementation of personal data about you that is inaccurate, incomplete or out-of-date in relation to the purposes underlying the processing
  • Request the removal of personal data no longer necessary for the purposes underlying the processing
  • Request us to restrict the processing of personal data in certain situations where you feel its processing is inappropriate
  • Object, in certain circumstances, to the processing of personal data for legitimate interests
  • Request portability of personal data that you have actively or passively provided to us (which does not include data derived or inferred from the collected data), where the processing of such personal data is based on consent or a contract with you and is carried out by automated means

To exercise any of your rights above, please email a request to external.webmaster@analog.com. OtoSense will review and carry out valid requests. If the request is not deemed valid, OtoSense will share the reasons why it is not valid and your options for seeking resolution through a supervisory authority and through judicial remedy. You have the right to lodge a complaint against us. To do so, contact the authority in your country of residence.


Controller and EU Representative

Analog Devices, Inc.
One Technology Way
PO Box 9106
Norwood, MA 02062 USA

Our EU Representative is
Analog Devices International U.C.
Bay F-1
Raheen Industrial Estate
Limerick, Ireland

If you have any questions about this Privacy Statement, please contact us at external.webmaster@analog.com.

 

Marketing, Analytics & Advertising Solutions

OtoSense uses several different third party marketing, analytics, performance and advertising technology solutions to provide an optimized customer experience on analog.com. The solutions used are listed below and will be updated as we continue to evolve and improve our customers’ digital experience.

OtoSense uses these technologies for advertising and analytics purposes, such as to identify returning business visitors and display customized content. For more information on how to adjust your browser settings to delete or control cookies, please visit https://www.aboutcookies.org. For information on how to control internet-based advertising, please visit https://optout.aboutads.info.


Analytics / Performance

Adobe Analytics:

Understand and improve website usage and marketing campaign performance.
Personal Data: IP Address, Email, website usage behavior

iPerceptions:

Collect feedback on website performance from our visitors.
Personal Data: Email, IP Address

Hotjar:

Understand usability problems and help improve customer experience on our website. No personally identifiable information is collected during this process.
Personal Data: IP Address, mouse clicks, movements

Demandbase:

Enrich website usage data with company information based on IP address.
Personal Data: IP Address


Targeting/Profiling – Advertising

Google Adwords:

Track and improve marketing campaign performance, improve user experience though offering more relevant content.
Personal Data: Unique cookie identifier, analog.com page views

Google Retargeting:

Track and improve marketing campaign performance, ability to re-message website visitors. Improve user experience though offering more relevant content.
Personal Data: Unique cookie identifier, analog.com page views

 

Cookie Notice

A cookie is a tiny piece of text placed on your computer’s hard drive by a website you visit. Cookies help the website to remember information about your visit, like your preferred language and other settings. This makes the website more user friendly and your visits to the site more productive.

OtoSense uses cookies for many purposes: we use cookies to continuously evaluate and improve our Site’s performance, navigation and ease of use. We also use cookies to improve the effectiveness and relevance of our email communications.

Your privacy is important to OtoSense, so whether you are new to our Site or a long-time user, please do take the time to get to know our practices on use of cookies, provided below.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use cookies in order to enable the basic functioning of the Site, performance and functionality cookies in order to enable and streamline the basic functioning of the Site across multiple webpages and browser sessions, to simplify your use of our Site, to monitor, analyze and improve the performance and effectiveness of our Site, and advertising or targeting cookies to serve you advertisements that are customized and relevant to you. Cookies collect the following information: User Country, Language, Location Information, User Company, Industry Information and User Enrollment Attributes such as E-mail and First and Last Name.  These tools also allow OtoSense to track your use of the Site over time and associate that data with other information, such as your IP address. They also can provide information about your responses to our emails.

Personal information and data collected by these cookies is stored on servers in the United States, i.e. in a country outside the European Economic Area. Please be aware that United States law may not offer the same privacy protections as the law of your jurisdiction. If you do not want your personal information and data to be collected, processed and stored in the United States of America, you should not use the Site.

One advantage to you as a visitor to the Site is that information necessary for purchasing OtoSense products will be pre-filled for you based on the ID we collect via a cookie. This saves you time in filling out information when visiting the Site, requesting information or samples, or when signing up for myAnalog, or any other function within the Site that requires registration. We also use information from cookies to identify ways to improve the Site.

OtoSense also uses these cookies in its online advertising efforts. For example, we use these tools to tailor the communications that we send to you, including marketing messages and online ads.

OtoSense partners with certain third-party service providers to collect and analyze the information discussed above. These third parties may use web beacons and web logs or set and access cookies on your computer or other device. You may opt out of the use of OtoSense cookies by adjusting your browser settings accordingly. The use of cookies is voluntary, i.e. you can always disable the cookies by changing your cookie settings. However, please note that certain cookies are essential for the functionality of the Site, and rejecting all cookies may therefore limit or disrupt the quality of the Site and therefore your customer experience. The use of the site is possible anonymously or by using an alias, unless you purchase OtoSense products.

For information on how to adjust your browser settings to delete or control cookies, please visit https://www.aboutcookies.org/.

If you have any further questions, please feel free to contact external.webmaster@analog.com.

Cookies Used on This Site

Analog.com uses cookies as part of its services and to create a better user experience. OtoSense uses cookies for analytics and advertising purposes, such as to track the effectiveness of its marketing, to show you more relevant content, and for custom site functionality.

The cookies we use can be categorized as follows:

Strictly Necessary Cookies:

These are cookies that are required for the operation of analog.com or specific functionality offered. They either serve the sole purpose of carrying out network transmissions or are strictly necessary to provide an online service explicitly requested by you.

Analytics/Performance Cookies:

These cookies allow us to carry out web analytics or other forms of audience measuring such as recognizing and counting the number of visitors and seeing how visitors move around our website. This helps us to improve the way the website works, for example, by ensuring that users are easily finding what they are looking for.

Functionality Cookies:

These cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). Loss of the information in these cookies may make our services less functional, but would not prevent the website from working.

Targeting/Profiling Cookies:

These cookies record your visit to our website and/or your use of the services, the pages you have visited and the links you have followed. We will use this information to make the website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

To view a detailed list of cookies used on analog.com, click here.

Effective Date and Changes

We may amend this Privacy Policy from time to time by posted updated terms on this privacy page. Effective date is specified below. You should review the complete Privacy & Security Statement each time you visit our site to learn of any changes.

If you have any questions about this Privacy Statement, please contact us at external.webmaster@analog.com.

This Privacy Policy is effective 2/21/2021.

 

Information for California Residents (CCPA)

California Consumer Privacy Act Notice

In this notice, we are addressing specific disclosure requirements under the California Consumer Privacy Act of 2018 vis-a-vis California residents.

Personal Information Collection and Purposes of Use

In connection with the online sale and marketing of OtoSense products, we collect and use personal information regarding California residents as follows:

Contact Information – to register an account

Other unique Identifiers – to identify and link to consumer records

Online & Technical Information – to measure consumer response to online content

Audio/Visual Information – to review and train on call center recordings

Compliance Data – Records of consumer rights requests, including opt-ins and opt-outs

Our Personal Information Handling Practices in 2019

In the preceding 12 months, we have collected the following categories of personal information from California residents: See Chart with California Personal Information Details (“Chart”).

We have collected such personal information from the following categories of sources: See Chart.

We collected such personal information for the following purposes: See Chart.

We shared such personal information with the following categories of third parties: See Chart.

We collected the following specific pieces of personal information: See Chart.

In the preceding 12 months we sold the following categories of personal information: We did not sell any consumers’ personal information in the preceding 12 months.

In the preceding 12 months, we disclosed the following categories of personal information about consumers for a business purpose: See Chart.

California Residents’ Privacy Rights

California residents have rights to request access to or deletion of their personal information and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act in violation of Cal. Civ. Code §1798.125. They can make requests as follows: